IMPLEMENTED (AI, Advanced Analytics)

Augmenting human expertise to drive productivity using machine learning

Episode Summary

Conversation with Zayd Enam, Co-Founder and CEO Cresta

Episode Notes

Zayd Enam, CEO of Cresta discusses applying machine learning to raise abilities of employees to expert level. We cover applications of Cresta's technology to sales and customer support, impact achieved and implementation considerations. We close with Zayd's views on how machine learning could boost human productivity,